About the Role

We are a rapid-growing short-term rental management company overseeing a large portfolio of properties across Toronto and the U.S. We are looking for an experienced Lead Cleaning Specialist to support daily cleaning operations across our properties.

This is a hands-on leadership role. You will still be actively cleaning, while also helping train new cleaners, perform quality inspections, and ensure all units meet our standards before guest check-in.

This role is ideal for someone with strong cleaning experience who takes pride in quality and enjoys leading by example.

Key Responsibilities

Cleaning & Quality Leadership

- Perform cleans to company standards across assigned properties
- Ensure all cleanings are completed on time and to quality expectations
- Conduct spot checks and quality inspections
- Handle re-cleans and quality corrections when required
- Ensure units are guest-ready and inspection-passed

Training & Team Support

- Train new cleaners on cleaning checklists and expectations
- Demonstrate proper cleaning techniques and workflows
- Support coaching and retraining for quality issues
- Lead by example in professionalism, reliability, and attention to detail

Coordination & Support

- Assist with daily cleaner assignments and coverage
- Communicate issues or concerns to management
- Help track cleaning supplies and flag restocking needs
- Support urgent turnovers and last-minute schedule changes
- Work closely with operations and maintenance teams

Requirements

- Minimum 2-year hands-on cleaning experience (short-term rentals, hotels,



or residential)
- Experience training or guiding other cleaners
- Strong attention to detail and quality standards
- Reliable, punctual, and accountable
- Comfortable giving feedback and correcting mistakes
- Calm and solutions-focused under pressure
- Physically able to perform cleaning duties
- Comfortable using checklists, schedules, or mobile tools

Nice to Have

- Experience as a lead cleaner or supervisor
- Experience with inspections or quality control
- Familiarity with Airbnb / short-term rental turnovers
- Experience supporting multiple properties

Ideal Candidate Profile

- Takes pride in high-quality, consistent cleaning
- Leads by example and earns respect through work ethic
- Detail-oriented and quality-driven
- Comfortable training and supporting others
- Reliable, hands-on, and accountable

Pay: $55,000.00-$65,000.00 per year

Benefits:

- Casual dress
- Dental care
- Paid time off

Application question(s):

- How many years of professional cleaning experience do you have?

A) 1–2 years

B) 3+ years

Have you trained or supervised other cleaners before?
A) Yes – regularly

B) Occasionally

C) No

What type of properties have you cleaned?
A) Short-term rentals

B) Hotels

C) Residential

How do you handle a cleaner who consistently misses details?
Text answer

Are you comfortable performing inspections and re-cleans when needed?
A) Yes

B) No

Do you speak any other languages other than English?
Language:

English (required)

Work Location: In person

📌 Housekeeping Supervisor (Short-Term Rentals) (Canada)
🏢 My Suite BnB
📍 Canada