Medical Aesthetician | Business Development Consultant

Build Your Own Clientele . Grow Your Income . Accelerate your Career

About the Role :

Are you passionate about beauty, wellness, medical aesthetics, sales, and creating exceptional client experiences?

We are seeking a highly motivated, client-focused, and results-driven professional to join our growing team. This hybrid role combines Medical Aesthetics, Sales Consulting, Business Development, Client Experience, Front Desk Operations, and Community Engagement.

This prospect is ideal for an entrepreneurial professional who wants to build a successful career while growing their own clientele, generating new business, and maximizing their earning potential through treatment services, memberships, retail sales, referrals, affiliate partnerships, and business development initiatives.

If you enjoy helping people look and feel their best while contributing to the growth of a premium luxury Salon & Med Spa, we'd love to meet you.

1. Medical Aesthetic Services (≈30%)

- Laser Hair Removal
- Face & Body Treatments
- Pelvic Therapy
- Facials & Peels
- Microneedling & more

2. Client Experience & Sales (≈25%)

- Educate clients.
- Build customized treatment journeys.
- Recommend memberships.
- Recommend retail.
- Build long-term relationships.

3. Business Development (≈25%)

Objectives:

- Generate qualified leads.
- Build referral partnerships.
- Attend networking events.
- Develop corporate partnerships.
- Grow your own clientele.
- Participate in community events.
- Increase referrals.

4. Marketing & Brand Ambassador (≈20%)

- Before & after photos
- Google Reviews
- Social media
- Educational videos
- Community outreach

Position #2: Front Desk Operations & Client Experience Consultant

Job Overview

We are seeking a friendly, professional, and customer-focused Front Desk Associate to be the face of our Salon & Med Spa.

You will be responsible for delivering an exceptional luxury client experience while managing the day-to-day front desk operations and supporting the growth of the business through outstanding service, consultative sales, and operational excellence.

Key Responsibilities

- Welcome every client with warmth, professionalism, and enthusiasm, creating a memorable first impression.
- Deliver a seamless luxury client experience from the first inquiry through consultation, treatment, checkout, and follow-up.
- Manage all client check-ins, check-outs, payments, and appointment flow efficiently.
- Answer phone calls, emails, text messages, website inquiries, and social media messages promptly, professionally, and with a solution-focused approach.
- Schedule, confirm,



reschedule, and optimize appointments using the salon management software to maximize provider productivity and daily revenue.
- Proactively fill appointment gaps, reduce cancellations and no-shows, and maximize daily booking utilization.
- Maintain accurate client records, consultation notes, treatment history, consent forms, memberships, and appointment information while ensuring confidentiality.
- Resolve client concerns professionally and confidently, turning challenges into positive client experiences.
- Maintain a clean, organized, welcoming, and luxury reception environment that reflects the Eternal Salon & Med Spa brand.

Appointment Management & Administration

- Coordinate daily schedules for salon and medical aesthetics professionals to ensure efficient operations.
- Monitor appointment availability and proactively optimize schedules to maximize treatment room and staff utilization.
- Process payments, invoices, memberships, treatment packages, gift cards, retail purchases, refunds, and daily cash reconciliation accurately.
- Perform opening and closing procedures and ensure smooth day-to-day front desk operations.
- Monitor retail inventory levels, assist with stock replenishment, merchandising, and inventory counts.
- Maintain organized client files, operational documentation, and administrative records.
- Ensure compliance with company policies, privacy standards, sanitation protocols, and operational procedures.
- Support management with daily administrative, reporting, and operational responsibilities.

Service & Retail Sales

- Educate clients on salon, medical aesthetic, wellness, and retail offerings.
- Conduct consultative conversations to understand client goals and recommend personalized treatment plans, memberships, packages, and professional home-care products.
- Convert inquiries and consultations into booked appointments, treatment packages, memberships, and loyal long-term clients.
- Consistently identify opportunities to upsell, cross-sell, and enhance the client experience through appropriate service recommendations.
- Promote seasonal promotions, new services, loyalty programs, and retail products to maximize client value and business revenue.
- Follow up with consultation leads, new inquiries,



inactive clients, and post-treatment clients to encourage repeat visits and ongoing care.
- Support the achievement of monthly sales, revenue, client retention, and booking targets.

Client Retention & Relationship Building

- Build long-term relationships by delivering personalized, attentive, and consistent customer service.
- Encourage repeat bookings, memberships, referrals, and long-term treatment plans.
- Request and manage Google reviews, testimonials, and client feedback to strengthen the salon's online reputation.
- Identify opportunities to surprise and delight clients, creating memorable experiences that encourage loyalty and referrals.
- Maintain regular communication with clients regarding appointments, promotions, treatment plans, and follow-up care.

Business Development & Marketing Support

- Generate new business opportunities through networking, referrals, community engagement, and relationship marketing.
- Support affiliate partnerships, local business collaborations, and promotional initiatives to increase client acquisition.
- Assist in planning and promoting events, workshops, and community outreach activities.
- Capture client testimonials, before-and-after photos, and social media content (with client consent).
- Represent Eternal Salon & Med Spa professionally at networking events, community initiatives, and promotional campaigns.
- Contribute ideas and initiatives that improve client experience, operational efficiency, business growth, and overall revenue performance.

Qualifications & Skills

- Previous experience in customer service, reception, hospitality, retail, salon, spa, or medical aesthetics preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Comfortable discussing services, promotions, and sales opportunities
- Professional appearance and positive attitude
- Computer skills and familiarity with booking software
- Ability to work in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Team player with a client-first and mindset

Compensation & Benefits

- Performance-based bonuses and incentives
- Employee discounts on salon and med spa services
- Ongoing training and professional development

Job Types: Full-time, Part-time, Permanent, Freelance, Apprenticeship

Pay: $35,000.00-$75,000.00 per year

Expected hours: 20.0 – 40.0 per week

Benefits:

- Flexible schedule
- On-site parking
- Paid time off

Language:

- English (required)

Licence/Certification:

- Licence/Certification (required)

Work Location: In person

📌 Medical Aesthetician | Business Development /Front Desk Consultant (Canada)
🏢 Salon & Med
📍 Canada