Qualification : Background in claims, policy servicing, billing, or protection products preferred.
Shift: Night
Work Mode: Office
Experience Required:
- Minimum 2 years as Team Lead or Supervisor.
- Experience in Insurance, Financial Services, or Contact Center operations.
- Ability to manage KPIs, SLAs, and customer experience metrics.
Skills:
- Leadership and coaching
- Performance management
- Communication and stakeholder management
- Attention to detail and compliance
- Adaptability and results orientation
📌 Team Lead (Canada)
🏢 Gomoder
📍 Canada
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