Full-Time Receptionist – West Edmonton Mall Toyota

West Edmonton Mall Toyota has an opening for a Full-Time Receptionist position. This role is an significant part of our administrative team and truly is the face of the dealership.

To be a successful candidate, you must be a results-oriented individual and a quick thinker with a drive to succeed and develop. You must be professionally presented at all times and able to build strong working relationships with team members, internal departments, and external customers. You must uphold our reputation for delivering world-class service through superior customer satisfaction.

Responsibilities:

Switchboard Operator:

Places, receives, and routes a high volume of calls through a multi-line switchboard while supplying information to callers, relaying messages, and announcing visitors to internal staff.

Front Desk Coordinator:

Serves as the first impression of the dealership and manages the main desk at the point of entry by greeting and directing all visitors, including vendors, clients, and customers.

Maintains the appearance of the reception desk and showroom; cleanliness and organization of documents and files is mandatory.

Administrative Duties:

Assists with overflow tasks from staff including word processing, data entry, internet research, and general clerical support.





Assists clients with basic FAQs and directs visitors by maintaining employee and department directories.

Maintains security by following established procedures.

Maintains telecommunication .

Works closely with the Sales Department and Inventory Manager to assist with stocking in vehicle and supporting related administrative processes.

Assists with special event activities and planning.

Provides support to the Service Department as needed.

Contributes to the team effort by accomplishing related tasks as required.

Required Skills:

- Previous reception experience (minimum one year preferred)
- Excellent spoken English (fluency in additional languages is considered an asset)
- Strong telephone and communication skills
- Professional presentation and demeanor
- Microsoft Office proficiency
- Strong listening and organizational skills
- Customer-focused mindset
- Ability to work well under pressure
- Ability to multitask in a fast-paced workplace

Job Type: Full-time

Pay: From $20.00 per hour

Advantages:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Experience:

- Reception: 1 year (preferred)
- Dealership: 1 year (preferred)

Language:

- English (required)

Work Location: In person

📌 Front Desk Receptionist (Canada)
🏢 West Edmonton Mall Toyota
📍 Canada