Position Summary:

The Parts Clerk - Shipping, Receiving and Warehouse Support role is responsible for the performance of a variety of duties including shipping, receiving, warehouse duties, filling internal and external orders, internal and may include internal / external part sales and local ordering. Other responsibilities will include the performance of related clerical duties required to fulfill the duties of a parts person, such as effectively using the Company ERP system, excel spreadsheets, maintaining filing and record systems, faxing and photocopying. A solid understanding of tanks and tank trailer parts, service and delivery as well as warehouse processes is an asset. When not performing Shipping/Receiving and Warehouse tasks, this role performs Helper tasks in the Service facility.

Duties / Responsibilities:

- Learn and effectively use the Company ERP system, the CRM, and all other online programs required to fulfill the duties of a parts person.
- Handle orders and requests for parts and parts information by providing accurate, courteous, efficient and qualified service to telephone, electronic and over-the-counter customers.
- Prepare customer orders and handle product returns including returning unsold items to stock and warranty claims related to part sales.
- Effectively, efficiently and timely perform all shipping, receiving and warehouse duties including but not limited to:
- Receive and ship out parts - physically
- Relieve parts in ERP system – paper and electronically
- Perform cycle counting and daily adjustments – ensuring an accurate inventory
- Pull and fill orders from stock for orders via telephone, electronic and internal processes




- Replenish assigned inventory daily
- Examine returned parts for defects and process appropriately.
- Maintain orderliness of warehouse and efficiency of bin / material locations including tagging shelves and locations accordingly.
- Acknowledge all internal and external customers and provide a high level of service.
- Notify shop supervisor and the customers when special ordered parts have been received.
- Assist in ordering parts and services as necessary.
- Perform helper tasks in the Service Facility.

Qualifications:

- High school diploma or equivalent.
- Experience in shipping, receiving, warehouse and part sales are preferred.
- Valid driver's license and ability to be insured under a Corporate Vehicle Insurance Program. Providing a driver's abstract will be required for insurance purposes.
- Forklift license is preferred.
- Must be able to work independently with a strong attention to detail and a high degree of accuracy.
- Effective communication skills with individuals at all levels within and outside of the organization
- Must possess a high level of moral judgment for handling confidential information and monetary transactions.
- Strong work ethic and positive team attitude.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Mechanical skills and abilities are an asset.

Only those selected for interview will be contacted.

This role does not support an LMIA or provincial nomination programs.

Job Type: Full-time

Pay: $18.00-$27.00 per hour

Benefits:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care

Work Location: In person

📌 Shipping, Receiving and Warehouse Support and Shop Helper (Canada)
🏢 Advance Tank Centres
📍 Canada