WHO WE ARE!

At CaseMogul we provide one of Canada’s largest selection of mobile phone cases, flawless and quick applications of screen protectors, and on-the-spot mobile repairs in less than 1 hour.

WHY JOIN US?

1. We train, coach, and mentor! At CaseMogul, every member is trained on mobile repairs, high-performing sales, and more.

2. We are growing! We have increased store locations across two provinces, 3 cities and continue to create new roles to support our business.

ROLE AND RESPONSIBILITIES:

Customer Service and Sales

Provide best-in-class customer experience through effectively communicating the benefits and features of CaseMogul's products and services.

Meet Minimum sales targets base on store volume.

Secure sales by capturing customer information with accuracy when processing transactions through a POS system.

Operations

Complete inventory checks in their entirety in a timely manner.

Maintain store presentation standards by following CaseMogul's merchandising guidelines, upholds restock level and packaging organization.

Create a safe and comfortable environment by maintaining cleanliness and optimizing customer flow throughout the store.

Device Repairs





Ensure execution of repairs is handled to the CaseMogul standard of efficiency, accuracy, and care with utmost attention to detail.

Employee Development

Welcome recent employees, team sell, and lead by example on CaseMogul's customer service, operations, and device repair standards.

Requirements

- 1 year customer service and sales experience
- Must speak fluent English
- Must have existing knowledge of all Apple and Samsung devices that are sold in Canada
- Must have full-time availability up to 44 hours per week
- Wants to grow with the company

Qualifications

- High School Diploma

We thank all applicants for their interest but only successful candidates will be contacted.

Job Types: Full-time, Permanent

Salary: $15.00-$18.00 per hour

Job Type: Full-time

Pay: $15.00-$18.00 per hour

Benefits:

- Dental care
- Extended health care

Application question(s):

- What interested you in applying for this position?
- Full-time or part-time?
- Any plans of going back to school?
- What excites you the most about this role and how do you see it aligning with your long-term goals?
- What's your best asset which will help you succeed in this role?

Work Location: In person

📌 Phone Repair Technician & Retail Sales Associate - Lethbridge (Canada)
🏢 CaseMogul
📍 Canada