Administrative Officer, Calgary, Edmonton or Red Deer

Full Time (0.8 FTE), 32 hours per week

About Ronald McDonald House Alberta

Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.

Why Choose Ronald McDonald House Alberta?

"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."

~ Caitlin, employee since 2024

Explore more employee quotes on our Careers page.

Your Role

The Administrative Officerprovideshigh leveladministrative and operational support to the Senior Management Team (SMT) and the Board of Directors. Reporting to the Chief Executive Officer, this role acts as a key connector across departments and stakeholder groups, supporting executive operations, Board governance, and organization wide coordination.

This role is well suited to an experienced Administrative Officer who wants to work in a growing organization, with a renowned brand, that’s part of a worldwide movement to improve patient and family centered care for families travelling to receive pediatric medical treatment.

In addition, this role serves as Co-Chair of the Ronald McDonald House Alberta Culture Committee, supporting membership and acting as the primary liaison with theSMT.Leveraging direct access to senior leadership, the role helps keep SMT informed of culture initiatives, supports planning andlogisticsfor all-staff engagements, and helps address priorities for organizational culture.

This is a hybrid role supporting the Alberta team and requires travel to Ronald McDonald Houses across the province. Regular work from a local Ronald McDonald House is required. The role works 32 hours per week (0.8 Full Time Equivalent), with flexibility in how those hours are scheduled (for example, four full days per week, shorter days across five days, or other agreed-upon arrangements), based on operational needs and individual circumstances. The successful candidate for this role must live in or around Calgary, Edmonton or Red Deer.

Why This Role Matters





Your work enables the Senior Management Team and Board of Directors to operate effectively, make informed decisions, and steward the organization with care and accountability. By supporting strong governance, seamless coordination, and a positive organizational culture, this role helps ensure that Ronald McDonald House Alberta can continue to provide comfort, dignity, and a true home away from home for families during some of the most difficult moments of their lives.

Your Key Responsibilities

Executive, SMT, and Board Support

- Act as the primary point of contact for the Board and support the CEO in execution of their governance responsibilities.

- Support the CEO’s day-to-day activities, including travel and logistics for CEO, certain SMT, and Board members.

- Manage creation, modification and storage of all documentation tied to the SMT and Board.

- Coordinate and manage select Board and Committee meetings, including logistics, materials, minutes, etc.

- Lead and support with various projects, including coordination of special events, retreats, and all-staff meetings.

- Act as a trusted advisor to the CEO, conduct research, prepare reports, and sometimes act on behalf of SMT.

- Secure and handle sensitive data and information and maintainconfidentiality.

Administrative Responsibilities

- Oversee administrative systems, directories, and access for staff and Board members.

- Support compliance, partnerships, stakeholder recognition, and general office administration.

- Manage supplies, records, and required documentation to support efficient operations.

- Track license compliance with regard to program expansion.

- Negotiate, track, and report on province-wide hotel partnerships.

- Oversee WestJet travel vouchers.

- Provide ad hoc departmental support and all other tasks as required.

Culture Committee, Co-Chair Responsibilities

- Co-lead the Culture Committee, contributing to governance, membership management, and alignment with organizational values.

- Overseelogisticsfor committee activities and initiatives.

- Act as the primary liaison between the Culture Committee and the SMT.





Required Qualifications

- 5+ years of experience in a comparable role.

- Excellent computer skills.Highly proficient with the Microsoft Office Suite, especially SharePoint, PowerPoint,Wordand Excel.

- Highly organized and detail oriented, with the ability to manage competing priorities and multitask effectively.

- Strong communicator with high emotional intelligence and sound judgment.

- Proactive problem solver who is adaptable, flexible, and comfortable in a fast paced, hybrid work environment.

- Self-directed team player with the ability to work collaboratively and influence outcomes through others.

- Must provide a clear Police Information Check.

Nice to Haves

- Experience with Adobe, SurveyMonkey,Board Effect(or other Board portals) is an asset.

- Past work with Boards and non-profits is an asset.

What we Offer

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:

Comprehensive Compensation & Benefits

- Competitive compensation

- Full benefits plan with a robust focus on mental health

- Health & Wellness Spending Account

- Employee and Family Assistance Program (EFAP)

Growth & Development

- Professional development and training opportunities

- Opportunity to participate in cross functional committees

Flexibility & Well-being

- Hybrid work schedule

- Vacation and personal days

- 12 recognized statutory holidays

Financial Wellness

- RRSP / TFSA matching program

- Financial Wellness sessions

Culture & Community

- A values driven culture where people come first

- Social events and teambuilding activities

Note first review of applications will be on July 31, 2026, applications will be accepted until the position is filled.

Our Commitment to Diversity, Equity, Inclusion & Cultural Safety

Diversity, equity, inclusion, and cultural safety are guiding principles at Ronald McDonald House Alberta. We recognize the ongoing need to ensure DEI is reflected in our day-to-day activities; to champion continuous learning for staff, volunteers and the board; to create policies and practices that support DEI; and to find ways to measure our progress and continually improve. If you require accommodation, please advise us during the recruitment process.

Thank You

We thank all candidates who apply; however, only those selected for interview will be contacted.

📌 Administrative Officer (Canada)
🏢 Ronald McDonald House® Alberta
📍 Canada