Overview

We are seeking a highly organized and detail-oriented Office Administrator to join our team. This role is essential in ensuring the smooth operation of our office functions, providing excellent customer service, and supporting daily administrative tasks. The ideal candidate will possess strong computer skills, customer service/support experience, and the ability to handle multiple responsibilities efficiently. Prior experience in a real estate office, bookkeeping, or customer support is a plus. This position offers an opportunity to work in a professional environment where organizational skills and attention to detail are highly valued. Culture and a servant-leader mindset is also valued, along with a sense of humour and patience are definite assets! *** Kindly note that preference will be given to those candidates with real estate industry experience.

Responsibilities

- Manage front desk operations, including greeting visitors and handling inquiries with professionalism and courtesy
- Onboarding agents to the Brokerage and co-ordinating access to our systems
- Perform data entry and maintain accurate records using Microsoft Office, GMail, and real estate specific software (LoneWolf)
- Handle filing, document proofreading, and general clerical tasks to support office efficiency
- Word processing skills with Canva would be an asset




- Support bookkeeping activities such as invoicing, billing, and financial record keeping
- Maintain organized office supplies and ensure the workspace is tidy and functional
- Provide excellent customer service by addressing inquiries promptly and professionally
- Support administrative projects as needed, including preparing reports and managing correspondence

Requirements

- Proven office experience with strong organizational skills and attention to detail
- Proficiency in Microsoft Office (Word, Excel, Powerpoint), GMail, CRM management
- Excellent typing speed and accuracy; experience with data entry and proofreading preferred
- Previous clerical or administrative experience, ideally in a real estate setting
- Strong customer service skills with skilled phone etiquette
- Ability to manage online filing systems efficiently and perform basic bookkeeping tasks
- Excellent organizational skills with the ability to prioritize tasks effectively
- Computer literacy with positive knowledge of office equipment and software tools
- Ability to work independently while maintaining a positive attitude and professional demeanor

Pay: $20.00-$30.00 per hour

Expected hours: 25.0 per week

Work Location: In person

📌 Real Estate Office Administrator (Canada)
🏢 Ottawa True North Realty
📍 Canada