Ong Ba is a new restaurant opening in Coquitlam, offering a modern take on Vietnamese cuisine and hospitality. We focus on vibrant energy, warm service, and creating a welcoming and memorable guest experience from the moment guests arrive.
Position Overview
We are looking for a friendly, organized, and professional Host / Hostess to be the first point of contact for our guests. This role sets the tone for the entire dining experience and plays a key part in the success of our opening team.
Key Responsibilities
- Greet and welcome guests with warmth and professionalism
- Manage reservations and waitlists (phone, walk-ins, and online systems)
- Coordinate seating to ensure smooth service flow
- Communicate effectively with servers, bartenders, and management
- Answer guest inquiries about menu, hours,
and restaurant information
- Maintain a clean and organized host stand and entrance area
- Assist with guest recovery and special requests when needed
- Assist with online ordering, delivery and food Pick-up
Qualifications
- Previous hospitality or customer service experience preferred
- Solid communication and interpersonal skills
- Organized, calm, and able to multitask in a busy environment
- Professional appearance and positive attitude
- Experience with reservation systems (OpenTable or similar) is an asset
- Ability to work evenings, weekends, and holidays