Staff Incentives

$2.00 per hour housing allowance if you do not need staff housing

$13/night staff housing (if available)

- Use of Hotel Amenities
- Health Advantages after 6 months of employment
- Affordable Staff Housing (while available)
- Friends and Family rates at the hotel

FRONT DESK AGENT DUTIES AND RESPONSIBILITIES:

Must have 1 year of Hotel Front Desk experience

- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Process guest check-outs.




- Performing cashier related functions like posting charges to guest accounts.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Uses proper telephone etiquette.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures,
- Maintains the cleanliness and neatness of the front desk area.

Benefits:

- Extended health care
- Dental care
- Life insurance

Please note we cannot sponsor you if you require a work permit visa.

Job Types: Full-time, Permanent

Pay: From $17.50 per hour

Benefits:

- Extended health care

Experience:

- Front desk: 1 year (preferred)

Work Location: In person

📌 Front Desk Agent (Canada)
🏢 Douglas Fir Resort & Chalets
📍 Canada