EVENT SUPPORT STAFF

OVERVIEW

Job Description

Base31 is Prince Edward County’s newest cultural destination, set on a 70-acre historic former WWII air training base just outside of Picton, Ontario. Purchased in 2021 by PEC Community Partners, the site has undergone an ambitious transformation, restoring heritage buildings, reimagining the landscape, and creating dynamic public spaces filled with art, live music, and exciting food and drink experiences.

Since opening in 2022, Base31 has become a thriving hub of creativity and culture, drawing visitors from across the region and beyond. The site has hosted hundreds of events, from large-scale festivals and concerts to intimate performances by Canada’s top musicians. It has also introduced a bustling open-air food & drink market, immersive art experiences, after-dark adventures, and interactive programming. Visitors can explore galleries, escape rooms, outdoor play spaces, children’s camps and arts programs, and curated group experiences, with culinary adventures and creative installations adding to its ever-evolving energy.

In 2025, a new exhibition hall will open, further celebrating the site's rich heritage and its impact on the local community, as well as on a national and global scale. Across Base31, visitors will have opportunities to engage with its history through guided tours, exhibitions, and interactive storytelling experiences that bring the past to life.

Looking ahead, Base31 will continue to evolve as a hub for creativity, heritage, food, and community, introducing fresh experiences and amenities that inspire play, discovery, relaxation, and connection.

POSITION TYPE

Type: Seasonal Part-Time
Salary: $20-$22/hour
Hours: 8-20 hours per week (varies based on event schedule and operational needs)
Schedule: Primarily afternoons, evenings, weekends, and holidays based on events and programming
Location: Picton,



Ontario (onsite required)
Start Date: May 2026
End Date: October 2026

Reports To:

- Events & Programming Supervisor

- Events & Programming Operations Manager

OVERVIEW

This is a unique opportunity to join the Events & Programming team and support the delivery of a wide range of live events, experiences, and visitor-facing activations across a dynamic 70+ acre cultural destination.

The Events & Programming Associate is a hands-on, front-line team member responsible for supporting event execution, guest experience, and general programming operations across the site. This role plays a key part in ensuring events run smoothly, spaces are properly set up and reset, and guests have a positive and memorable experience.

Responsibilities will vary based on event schedules, programming needs, and seasonal demand. Associates are expected to be adaptable, team-oriented, and comfortable working in fast-paced, high-volume environments.

RESPONSIBILITIES

Include, but are not limited to:

Event Setup & Teardown

- Assisting with pre-event setup including staging, seating, signage, barriers, and equipment placement

- Supporting post-event teardown, reset, and venue clean-up

- Assisting with venue turnovers between events and programming blocks

Event Operations Support

- Supporting live event execution including guest flow, wayfinding, and general assistance

- Assisting with ticket scanning, admissions, and entry management

- Monitoring event spaces to ensure safety, cleanliness,



and overall readiness

- Providing support during high-capacity events as required

Cleaning & Site Readiness

- Cleaning and upkeep of event spaces before, during, and after events

- Garbage, recycling, and compost collection in event and public areas

- Supporting general presentation standards site wide

Guest Experience & Programming Support

- Providing a welcoming and professional experience for all guests

- Assisting with general visitor inquiries, directions, and support

- Supporting programming activations site wide through basic customer service and oversight

- Assisting in maintaining organized, safe, and engaging public-facing environments

General & Reactive Support

- Responding to real-time operational needs during events (spills, crowd flow, resets, etc.)

- Supporting cross-functional teams as needed during peak periods

- Other duties as assigned to support successful event and programming delivery

QUALIFICATIONS & REQUIREMENTS

- Ability to lift up to 50 lbs

- Ability to work on feet for extended periods of time

- Availability to work evenings, weekends, and holidays

- Comfort working in fast-paced, high-volume environments

- Strong communication and interpersonal skills

ASSETS & CERTIFICATIONS

- Previous experience in events, hospitality, customer service, or live production environments

- Experience with ticketing systems or event admissions considered an asset

- First Aid/CPR certification considered an asset

SKILLS & ATTRIBUTES

- Strong teamwork and collaboration skills

- Positive, professional, and approachable demeanor

- Ability to take direction and execute tasks efficiently

- Adaptability in a dynamic, ever-changing setting

- Strong work ethic and attention to detail

- Ability to remain calm and solution-oriented under pressure

📌 Event Support Staff (Canada)
🏢 Base31 Partners
📍 Canada