Company: Symoda
Location: Ottawa, ON
Work Arrangement: Hybrid preferred
Job Type: Full-time
Base Salary Range: $90,000–$130,000 CAD annually
Bonus: Eligible for annual performance bonus up to $25,000 CAD

About Symoda

Symoda helps businesses move from AI interest to practical adoption.

Most companies know AI matters, but they are unsure where to start, what to prioritize, how to manage risk, and how to turn ideas into measurable business value. Symoda works with leadership teams to bring structure, direction, and execution to that process.

We also work with Managed Service Providers who already have trusted customer relationships. Symoda helps these partners bring AI strategy, enablement, and delivery into their client base without asking them to build an AI practice from scratch.

About the Role

We are looking for a Director of AI Enablement & Partnerships to work directly with customers, MSP partners, and strategic partners.

This is a business and advisory role first. You should be comfortable with AI tools, automation, Microsoft 365, business systems, and emerging technology, but this is not a hands-on AI engineering role.

Your main value will come from your ability to work with people, understand business problems, identify opportunities, and move initiatives forward.

You will act as a trusted Head of AI for customers, helping leadership teams make sense of AI, prioritize the right opportunities, and turn ideas into practical business outcomes.

You will also help grow Symoda’s partner channel by working with MSP owners, vCIOs, account managers, and delivery teams to help them introduce AI services to their own customers.

Key Responsibilities

- Act as a trusted AI advisor for assigned customers.
- Lead AI Steering Committee meetings with customer leadership teams.
- Facilitate discovery and roadmap sessions.
- Identify opportunities for AI, automation, analytics, and process improvement.
- Help customers prioritize initiatives based on value, effort, risk, and readiness.
- Track customer roadmaps, action items, follow-ups, and opportunities.
- Coordinate with technical specialists, vendors, and partners to support delivery.
- Support user adoption, training, and practical AI governance.
- Build relationships with MSP owners and partner leadership teams.




- Help MSP partners understand how Symoda fits within their existing customer offering.
- Support partner-led customer meetings and discovery opportunities.
- Help develop strategic partner relationships outside the MSP channel, including accounting, legal, HR, finance, or advisory firms.
- Contribute to reusable templates, meeting structures, roadmap formats, and partner enablement materials.

Who This Role May Be a Fit For

This role may be a solid fit if you have worked as:

- A vCIO or technology advisor in an MSP.
- An IT Manager or IT Director who enjoys working with business leaders.
- A technology consultant focused on business outcomes.
- A Customer Success or Professional Services leader in a technology company.
- A digital transformation consultant.
- A senior account, advisory, or partner leader in a technology services business.

You do not need to have had “AI” in your title before.

We are looking for someone who understands how businesses work, knows how to build trust with leaders, and can help customers make practical decisions about technology.

What We’re Looking For

The ideal candidate will have:

- Experience working directly with business owners, executives, or senior leaders.
- Strong communication and facilitation skills.
- Experience leading workshops or structured customer conversations.
- A practical understanding of technology, business systems, and operations.
- Experience managing multiple customer relationships or engagements.
- Commercial awareness and sound business judgment.
- The ability to explain technical topics clearly without overcomplicating the message.
- Curiosity about AI and emerging technology.
- Strong follow-through and ownership.

Experience in an MSP, consulting firm, professional services organization, or technology services business would be highly valued.

Experience with tools such as Microsoft Copilot, ChatGPT, Claude, automation platforms, or business intelligence tools would be helpful, but this is not a software development role.





Compensation and Future Participation

The base salary range for this role is $90,000–$130,000 CAD annually, based on experience, background, and fit for the role.

This role is also eligible for an annual performance bonus of up to $25,000 CAD, based on contribution across customer success, partner development, business growth, and internal operating maturity.

The successful candidate may also be eligible for future stock options after the successful completion of agreed Year 1 goals, subject to the company’s stock option plan, vesting terms, valuation approach, and required approvals.

Stock options are not awarded automatically on signing. They are intended to recognize demonstrated contribution and align the role with the long-term growth of Symoda.

Symoda may also provide key employees with the opportunity to participate in a future company financing round, subject to company approval, financing terms, and legal documentation.

This Role May Not Be Right For You If

This may not be the right fit if you are looking for:

- A purely technical AI engineering role.
- A traditional sales role with little delivery involvement.
- A role where you only advise but do not help move work forward.
- A large company environment with established departments, layers, and support teams.
- A position where AI is discussed in theory but not connected to real business outcomes.

This role requires judgment, flexibility, ownership, and comfort working in a growing business.

Additional Information

This is an active vacancy.

Symoda does not require Canadian work experience for this role. Relevant experience from other markets will be considered.

Why Join Symoda?

Many companies are talking about AI. Far fewer know how to adopt it in a practical, governed, and business-focused way.

That is the gap Symoda is focused on.

This role is an chance to work directly with customers, build trusted relationships, shape practical AI roadmaps, and support MSP and strategic partners as they bring AI services to their clients.

If you enjoy working with customers, solving business problems, and turning technology conversations into useful business outcomes, we would like to hear from you.

Pay: $90,000.00-$130,000.00 per year

Work Location: In person

📌 Director of AI Enablement & Partnerships (Canada)
🏢 Symoda
📍 Canada