Resident Relations Manager - Thorwin Properties
Multiple Locations Across Winnipeg

Thorwin Properties is one of Winnipeg’s leading property management companies committed to providing clean, safe, and welcoming communities across Winnipeg. We are seeking a dependable, community focused Resident Relations Manager to support operations across a portfolio of 300–500 units. This is a non‑live‑in position, and a reliable vehicle is required for daily travel between properties. This a permanent full-time position.

Why Work With Thorwin

- Competitive salary depending on qualifications and experience.
- Competitive benefits (Health, Dental, Life & Disability Insurance, Health Spending, Company Pension, Free parking, Employee Assistance Program, paid Vacation and Sick time)
- Supportive leadership and a collaborative team environment
- Training and ongoing guidance
- The opportunity to make a meaningful impact on the resident experience across established communities

Who You Are
You’re organized, approachable, and take pride in delivering excellent service. You enjoy a role that blends resident support, administrative work, and hands‑on building oversight. You’re comfortable managing multiple sites and maintaining robust relationships with residents,



contractors, and the Thorwin team.

What You’ll Do

- Serve as the primary point of contact for residents across your assigned buildings
- Support leasing activities, including showing suites and assisting prospective tenants
- Conduct regular building inspections to ensure safety, cleanliness, and compliance with Thorwin standards
- Coordinate maintenance and repairs with Thorwin’s service team and external contractors
- Maintain accurate logs, reports, and administrative records
- Uphold building policies and foster a respectful, community‑oriented environment
- Respond to urgent issues or after‑hours needs as required
- Travel between multiple properties daily (vehicle required)

What You Bring

- Experience in property management, customer service, hospitality, or building operations is an asset
- Strong communication and interpersonal skills
- Ability to manage time effectively while overseeing multiple buildings
- Basic maintenance or cleaning knowledge is helpful
- Comfortable using email, digital tools, and property management systems
- Valid driver’s license and reliable vehicle are required

📌 Resident Relations Manager (Canada)
🏢 Thorwin Properties
📍 Canada