You understand the importance of building relationships. You’re not happy until the customer is happy.

We need someone who has a solid understanding of what it takes to fully support and engage with our customers to ensure a fantastic user experience. You are confident and professional speaking in front of others, and know how to handle yourself on social media. If you thrive in a small team environment where you have the chance to contribute your insight and feedback, then this is the role for you.

Your responsibilities

- Engage agents and users on social media sites to ensure fivewalls brand is strong and well received
- Make recommendations for change in our social media strategy
- Develop a community of clients and realtors who will be on the fivewalls marketplace site and are strong supporters of it
- Ensure that short and long term relationships with fivewalls realtors and users is positive
- Collaborate with and provide ongoing feedback to team members and other departments
- Onboard realtors for each new 'boardprint' of expansion
- Build a group of realtor on-line advocates for fivewalls who willingly give advice on product development and branding




- Manage all online and phone inquiries to fivewalls
- Manage communications with the fivewalls' advisory group and help to maintain robust relationships with all.
- Resolve objections and/or complaints
- Administrative duties as required

Ideal Qualities

- Completed a University Degree or College Diploma in Business, Marketing, Social Media Marketing or related field
- Strong expertise with Social Media and ability to network
- Event Planning or presentation experience
- Project Management skills
- Strong interpersonal skills
- Well developed communication skills
- Ability to problem solve
- Facilitation and event planning experience

Established in 2014, Fivewalls is a rapidly expanding new company in the real estate space. We are a young startup that's changing the way people find the professional help they need to buy or sell a home.

A career here means a chance to impact the growth and direction of a company. We're looking for driven individuals who thrive in a fast-paced environment.

If you think fivewalls sounds like the right place for you, let us know! [email protected]

📌 Customer Experience Specialist (Canada)
🏢 Fivewalls
📍 Canada