Job Overview
We are seeking a conscientious, detail-oriented and organized Administrative Assistant to support our office operations. The ideal candidate will have strong clerical and customer service skills, specifically a high emotional quotient, proficiency in office software, and the ability to manage multiple tasks efficiently. This role involves providing essential administrative support, ensuring smooth daily operations, and maintaining a qualified and caring front desk presence. Prior experience in medical or dental office settings is a plus, along with familiarity with QuickBooks, Jane App, and website navigation.

Responsibilities

- Manage front desk duties including receiving client calls, and answering the phone with professional, confidential, and confident phone etiquette
- Perform data entry, filing, and document proofreading to ensure accuracy and organization
- Utilize Microsoft Office and Google Workspace for correspondence, reports, and scheduling
- Handle appointment scheduling and coordinate meetings or events as needed
- Support bookkeeping tasks using QuickBooks or similar accounting software
- Assist with patient or client support by addressing inquiries and providing excellent customer service, as well as understanding counselling culture.
- Maintain organized records, manage incoming and outgoing correspondence, and ensure confidentiality of sensitive information
- Support administrative projects such as preparing reports, managing calendars, and updating databases

Experience





- Previous clerical or administrative experience preferred, ideally within a medical or dental office setting
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Jane App, and Google Workspace applications
- Experience with QuickBooks or similar bookkeeping software is desirable
- Strong computer skills including data entry, proofreading, and document management
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Demonstrated customer service skills with skilled phone etiquette and support experience
- Familiarity with front desk operations, multi-line phone systems, filing systems, and general office procedures
- Prior experience in medical or dental offices such as dental receptionist or medical office assistant roles is advantageous

This position offers an engaging work environment where organizational skills and attention to detail are highly valued. The successful candidate will play a vital role in maintaining efficient office operations while providing exceptional support to staff and clients alike.

Pay: $23.00-$25.00 per hour

Benefits:

- Casual dress
- Paid time off

Ability to commute/relocate:

- Duncan, BC V9L 3W4: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Have an empathetic understanding of the counselling process

Experience:

- healthcare reception : 3 years (preferred)

Language:

- english fluently (required)

Work Location: In person

📌 Administrative Assistant (Canada)
🏢 Vancouver Island Counselling
📍 Canada