We're looking for a motivated and customer-focused Bilingual Client Services Representative to support our training programs and provide exceptional service to students, employers, instructors, and the public.

RESPONSIBILITIES:

- Respond to phone and email inquiries
- Register students and manage course bookings using Dynamics 365
- Coordinate and schedule private training requests
- Maintain accurate client and instructor records
- Support organizational events and team initiatives

QUALIFICATIONS:

- Fluency in English and French
- Solid communication and customer service skills
- Experience with Microsoft Office Suite
- Post-secondary education in Business Administration or a related field (or equivalent experience)
- Excellent presentation, communication, and interpersonal skills.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $36,500.00-$37,500.00 per year

Benefits:

- Dental care
- Disability insurance
- Extended health care
- Vision care
- Wellness program

Work Location: In person

📌 Bilingual Customer Service Representative (Fredericton)
🏢 St. John Ambulance, NB Council
📍 Fredericton