Tek Staff's Client has a current vacancy for /" Process Excellence Specialist”

Job Description

This is a 12 month contract located in Toronto, ON/ Hybrid (2-4 days/ week).

Typical Day in Role:

- Lead current-state process mapping, root cause analysis, and future-state process design to support strategic transformation priorities.
- Facilitate workshops and working sessions to align stakeholders, define problems, and design practical solutions.
- Partner with business leaders to identify, assess, prioritize, and implement high-impact process improvement opportunities.
- Support process excellence and continuous improvement initiatives across Canadian Banking Operations to simplify workflows, reduce friction, improve productivity, and strengthen controls.

Support the development of business cases, benefits estimates, and recommendations to support decision-making.

- Develop and deliver executive reporting and presentations for relevant project/initiative governance forums
- Manage related workstreams within initiatives and workstreams, including risks, dependencies, milestones, and benefit realization.
- Promote a culture of continuous improvement, accountability, collaboration, and data-driven decision making across Canadian Banking.
- Identify opportunities and ensure the optimal sequence of waste elimination, automation & AI, and improved ways of working during process redesign
- Act as a change agent to ensure the adoption of redesigned processes and new capabilities

Candidate Requirements/Must Have Skills:

- 3-5 years of experience in process excellence, business transformation, operational improvement, consulting, project delivery, or related roles.
- Experience working in banking, banking operations, financial services, fintech,



or another highly regulated environment is strongly preferred
- Demonstrated ability to assess business challenges, identify opportunities, and implement practical solutions that deliver measurable results.
- Proficiency in Microsoft Power Point, Excel, Word, Whiteboard and process mapping tools such as Visio or Blue Works.
- Experience developing executive presentations, dashboards, and reporting.

Nice-To-Have Skills:

- Lean Six Sigma Green Belt preferred; Black Belt, process excellence certification, or change management experience considered an asset.

Soft Skills Required:

- Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization
- Solid decision-making, forward-thinking, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
- Ability to work as part of a team, as well as work independently or with minimal direction
- Execution‑driven - Proven ability to take ownership, push work forward, and deliver high‑quality results on schedule and on budget.

Education:

- Undergraduate degree in Business, Operations, Engineering, Finance, Economics, or a related discipline.

Candidate Review & Selection

2 rounds –

1st round: VP, senior managers, or Directors – 45 mins – Online – Experience check, talk about yourself, and scenario-based questions.

2nd round – SVP – 45 mins – Online – Cultural fit and scenario-based questions.

Tek Staff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

📌 Process Excellence Consultant (Mississauga)
🏢 Tekstaff IT Solutions
📍 Mississauga