Unisync seeks a Bilingual Program Manager to facilitate communication between clients and our team. Use your English and French skills to enhance customer engagement and resolve issues effectively.

This role includes analyzing orders, coordinating with internal teams, and ensuring timely deliveries to meet client expectations. With a focus on the garment industry, you will create training materials, generate reports, and represent the company in all client interactions.

Your 2+ years of experience in account management will be a key asset.

Key Responsibilities:

- Manage customer inquiries while adhering to contract terms
- Communicate order status through meetings and action plans
- Implement customized training for account updates
- Collaborate with the distribution team for shipping priorities
- Assist in maintaining electronic store applications

Requirements:

- College degree in business or supply chain
- Minimum 2 years in a relevant role
- Knowledge of the garment and apparel sector
- Proficiency in English and French written and verbal
- Experience with ERP and MS Office tools

Leveraging your bilingual communication and account management skills will support client success at Unisync.

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📌 Unisync Bilingual Program Manager Role (Mississauga)
🏢 Unisync Group
📍 Mississauga