Elevate client interactions as a Client Experience Manager with Sephora Canada. Lead training sessions, manage events, and enhance in-store visual merchandising to drive customer satisfaction.

Sephora Canada is looking for a Client Experience Manager in Windsor, ON. This full-time role requires 2-4 years of management experience in beauty or retail. You will be instrumental in training Beauty Advisors, ensuring high service standards, and effectively managing client feedback for continual improvement.

Key Responsibilities:

- Execute training for new and existing staff
- Manage in-store customer experiences and events
- Oversee visual merchandising to align with brand standards
- Facilitate effective vendor training for Beauty Advisors
- Address client feedback promptly via feedback tools

Requirements:

- 2-4 years of management experience required
- Proven ability to motivate and coach teams
- Robust verbal and written communication skills
- Familiar with Windows, Word, and Excel
- Flexibility to work evenings, weekends, and holidays

Lead Sephora’s vision for outstanding client experiences and talent development in Windsor.

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📌 Client Experience Manager at Sephora (Windsor)
🏢 Sephora USA
📍 Windsor