Business System Analyst and Project Manager At Customerization we believe that business automation is the key differentiator that makes you stand out from your competition.
Job Description Customerizationis looking for an experienced Senior Business Analyst and Project Manager (2 in 1) tojoin our team. Our company focuses on Zoho implementation, solution design, integrations with 3 rd party tools, and migration to Zoho.
Full-time, 40 hr/week
In-officeposition (Concord, Vaughan)
Experience working in IT consulting for at least 2 years - must
Experience working with small and medium clients - must
Applicants mustbe legally eligible to work in Canada

Responsibilities: Business Analysis Understand and analyze customer's business modeland processes

Gathercustomer's requirements
Develop Zoho solution design with the Zoho experts' team
Collaborate on tech pre-sale with our Sales team,including running custom system demos and managing proposal development
This is a customer-facing position
Project Delivery Develop project scope, plan, and tasksbacklog
Manageproject tasks and timelines
Leaddevelopers and system configurators
Createdocumentation
Testdelivered solutions




Developtraining materials and conduct customer training sessions
Configureand customize Zoho system - basic functions
Requirements Proven experience in business analysis - must
Experience in project management and DEV teammanagement - must
Experience in business software implementation andconfiguration- must
Proven experience of working with customers andconducting meetings and workshops - must
Excellent communication and verbal skills in English - must
Proven experience in business processes mapping anddesign
Positive understanding of data modeling including ERDand other design tools
Familiarity with software configuration tools andsoftware development methodology
Familiarity withsoftware design andintegration patterns

Additionalrequirements: Ability and willingness to work in a small and avery dynamic and flexible team

Strong self-education capabilities
Ability to run multiple projects and activitiessimultaneously
Proactive approach and /"can do/" attitude
Solid personal time management and prioritizationskills

Ability to work in a multi cultural environment andstrong collaboration skills

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📌 Business System Analyst and Project Manager (Halifax Regional Municipality)
🏢 Customerization
📍 Halifax Regional Municipality