Position Summary: The Sales Operations Analyst provides critical support to the sales team, focusing on data preparation, POS reporting, and operational tasks to ensure smooth account management. This role is instrumental in maintaining accurate order management, addressing operational issues, and supporting new item setup and maintenance. The Sales Operations Analyst plays a vital role in driving efficiency and supporting decision-making across accounts.

Essential Responsibilities and Accountabilities

- Generate weekly and monthly POS reports for all accounts, ensuring data accuracy and timeliness.
- Identify trends or anomalies in sales data and flag issues to the Senior Sales Analyst and Sales Team.
- Monitor purchase orders (POs) for accuracy, process POs, and ensure timely communication with retailers.
- Identify and resolve order issues, including shortages, shipping delays, and cancellations.
- Communicate with internal and external stakeholders to address order discrepancies and maintain service levels.
- Manage new item setup and maintenance in retailer systems (Home Depot and Lowe’s portals).
- Ensure accurate product data, pricing, and promotional details in retailer systems.
- Monitor and update item statuses, ensuring data integrity across all platforms.
- Provide data analysis and insights to support sales presentations,



promotional planning, and operational decision-making.
- Assist with preparing reports and summaries for internal and external stakeholders.
- Prepare materials for sales meetings, including data summaries, presentations, and agendas.
- Handle routine administrative tasks to support the Senior Sales Analyst and Director.
- Work with supply chain, operations, and finance teams to ensure order accuracy and resolve account issues.
- Collaborate with the Senior Sales Analyst to ensure alignment on data preparation and reporting needs.

Education and/or Experience:

- Bachelor’s degree in Business, Data Analytics, or a related field preferred; relevant experience may substitute.
- 3 years minimum sales analysis, with CPG industry and major account experience an asset.
- Experience with data analytics and ability to dissect large amounts of data.
- Excellent organizational and time-management skills, with solid attention to detail.
- Effective communicator, able to collaborate across teams and manage multiple priorities simultaneously
- Excellent interpersonal and relationship building skills.
- Exceptional knowledge of MS Office applications.
- Great attention to detail and organizational skills, managing multiple tasks

📌 Sales Operations Analyst (Concord)
🏢 Multy
📍 Concord