About the Role

We are looking for a Senior Site Reliability / Production Support Engineer to support the deployment, operations, and ongoing reliability of a production UI service running on Kubernetes.This role is focused on maintaining highly available cloud-native applications, troubleshooting production issues, and improving operational excellence. You will work closely with engineering teams to monitor service health, investigate incidents, and ensure reliable service delivery.While this role supports a UI-based service, it is not a frontend development position. Basic knowledge of Web Components is sufficient to perform first-level debugging when necessary.

What You'll Do

- Support deployment, operations, and ongoing maintenance of a production service running on Kubernetes.
- Monitor application health, availability,



and performance.
- Investigate and resolve production incidents using logs, monitoring, and debugging tools.
- Perform log analysis using Splunk to identify root causes and troubleshoot service issues.
- Collaborate with software engineers to improve service reliability and operational efficiency.
- Participate in incident response and production support activities.
- Assist with first-level debugging of UI-related issues involving Web Components.
- Contribute to continuous improvements in automation, monitoring, and operational processes.
- Support CI/CD pipelines and cloud-native deployment practices.

📌 [8SN] Senior Site Reliability / Production Support Engineer (Montreal)
🏢 Doist
📍 Montreal