We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. Indegene is scouting for leaders who can help us write the next chapter of our growth story. We are at the exciting intersection of healthcare and technology and are rapidly growing in a sustainable fashion.

We are enabling healthcare organizations be future ready for which we are building recent capabilities every day and need employees to build things from scratch for us and take ownership. We are a passionate team that likes to make a difference with our work in our customers’ lives.

Account Delivery

Director The Account Director will not only have a command of agency services but also influence strategic recommendations and client-side decision-making by being seen as the agency lead for their assigned brand/portfolio.

Account lead - Owns several brands or one large brand

Oversees account(s) totaling $4-6M+ in agency fee

Masterful communicator with a combination of listening, speaking, and business writing skills; knows when to pick up the phone, when to be at the client, when to email

Ability to identify cautionary client/project concerns that warrant proactive agency solutions and escalate to senior agency leadership

Relationship Building: Trust and personal equity with all cross-functional team members to be able to rally them when needed to address client needs

Regularly works with strategy to provide clear and proactive POVs on brand milestones, competitors, or market events research team, sales training, medical, etc.)

Manages up with a clear narrative for the account overall; mentors junior staff to improve their performance





Brand oversight - Accountable for all aspects of projects within the assigned brand/portfolio; Ensures junior team members are delivering quality account management deliverables

Manage the team through the development of more strategic project briefs and ensure client agreement to all assumptions

Review of all deliverables to meet quality standards and client expectations

Manage cross-functional teams to ensure an organized delivery of effective and engaging creative reviews of assets

Overseen total budget by having proactive, ongoing conversations with the project management team and clients/VP to meet revenue goals

Final reviewer/approver of all project estimates, SOWs, and finance trackers to ensure accuracy

Ability to identify and pull forward tactics to support staff utilization and meet the projected forecast as needed

Other Skillsets: 5+ years in agency services in strategic client relationship management and overall 12+

Spearheads the brand planning process with strategy and creativity to deliver the most innovative ideas possible and solidify the agency’s role as a strong partner

5+ years in agency services in strategic client relationship management

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics. #

📌 Account Director - Medical Communications - Remote (Toronto)
🏢 Indegene
📍 Toronto