- The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with major strategic clients operating in the commercial sector
- Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services
- Act as an account manager by serving as a key intermediary between the business centre and members and clients
- Ensure proper usage and updating of, as well as satisfaction with the products and services offered
- Analyze sources of dissatisfaction and recommend potential solutions
- Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering
- Negotiate applicable conditions with members and clients
- Recommend strategies and solutions for achieving objectives by the business centre
- Use intelligence to identify opportunities for business development
- Execute various promotional activities as part of the centre/'s business operations
- Participate in targeted public relations activities and participate actively in the business community
- Be attentive to client and member needs to ensure their full satisfaction
- Adhere to all policies, practices and standards in effect Requirements - Bachelor/'s degree in a related field
- A minimum of eight years of relevant experience
- Knowledge of French is required
- Knowledge of the latest financial, economic, policy and legislative developments
- Ability to perform analyses of the market and the business centre external environment
- Ability to perform financial analysis
- Knowledge of the characteristics and credit risk inherent to the major commercial, industrial and institutional markets
- Knowledge of loan and guarantee contracts
- Knowledge of products and services for businesses and those offered by caisses,



components and Desjardins distribution networks and those of the competition
- Knowledge of financing and credit management practices related to businesses
- Knowledge of policies, legislation and standards governing the products and services offered by the business centre
- Knowledge of business credit authorization, monitoring, collection and recovery practices
- Knowledge of the Desjardins business processes
- Understanding of the referral process
- Familiarity with government business assistance programs
- Networking skills
- Strong sales skills
- Knowledge of service standards
- Understanding of cooperative and cooperative network values, rules and operations Core Competencies Demonstrates expertise in business relationship management, financial analysis, and strategic client engagement, with a robust focus on understanding client needs and delivering tailored solutions. Proficient in navigating the commercial sector and adhering to relevant policies and standards. Highest-signal resume keywords - Bachelor/'s Degree
- Financial Analysis
- Client Relationship Management
- Sales Skills
- Knowledge of Loan and Guarantee Contracts ATS Optimization Keywords Hard Skills - Financial Analysis
- Market Analysis
- Business Credit Authorization
- Credit Risk Assessment
- Knowledge of Financing Practices
- Understanding of Cooperative Values
- Knowledge of Service Standards
- Knowledge of Business Assistance Programs
- Knowledge of Desjardins Business Processes
- Knowledge of Products and Services for Businesses Soft Skills - Networking Skills
- Strong Sales Skills
- Client Satisfaction Focus
- Analytical Thinking
- Interpersonal Skills Industry Keywords - Commercial Sector
- Business Development
- Client Needs Analysis
- Promotional Activities
- Public Relations Activities
- Cooperative Network Operations
- Legislative Developments
- Credit Management Practices
- Business Relationship Management
- Strategic Client Engagement

📌 Account Manager, Commercial Market (Montreal)
🏢 Jobtailor
📍 Montreal