- Reporting to the Manager, Expansion, the Account Manager will play a significant role in continuing to develop the trust we have with small businesses in our journey to power the world of mobile services. This role works with our customers to strengthen the connection they have with Jobber by providing them outstanding customer service, while also looking for ways to grow our relationship with them

- Manage a funnel of our existing customers to identify opportunities for expansion through additional features and products

- Proactively connect with customers, providing recommendations on how to better utilize Jobber to drive their success, while driving revenue for Jobber. Primarily encouraging customers to upgrade their subscription, or to add our online payments software

- Consistently achieve results by hitting and overachieving your targets





- Communicate and collaborate with multiple departments to ensure feedback is communicated around initiatives, products and campaigns

- Track key information in Salesforce for follow-up and analytics

- Our Sales team gains an understanding of who our customers are, what their businesses do, and how Jobber can help them succeed, to turn leads into advocates

- They all have an incredible passion for sales, our customer, and a connection to our purpose

- This team is focused on delivering on the promise to make small businesses more successful, and they celebrate, motivate, and challenge each other daily

- They are also focused on growth personally and professionally and are supported through regular 1:1’s which focus on performance, coaching, long-term development, and consistent feedback from peers and leaders

📌 Account Manager (Canada)
🏢 Jobber
📍 Canada