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Assistant Store Manager

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

- Up to 50% employee discounts on Rogers and Fido services
- Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
- Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
- Inclusive culture with strong diversity and equity-focused employee resource group

What You will be doing:

- Management Support:You support the Store Manager in managing day to day operations, coaching, and developing team members to positivelyimpactgrowth andcreate best in class customer experiences.
- CustomerEngagement:Enhance the retail experience by providing best in class service and value-added solutions to our customers through promoting Rogers & Fido brands including Rogers Mastercard
- Sales Delivery:Achieve sales goals within a dynamic and supportive team environment.




- Brand Representative:YourepresentRogers and Fido brands in-store and at your local community events to support local small businesses.

Your Qualifications:

- Ability to build rapport and coach team members to create best in class customer experiences and meet businesssales targetsthrough clear and effective verbal communication.
- Solid commitment to deliveringbestinclasscustomer experiences
- Experience withretail operations, including scheduling, merchandising execution, inventoryadherence to compliance standardsand adapting to dynamic environments.

Management experience in the telecommunications industry is considered a robust asset.
- You can provide 40hours availabilityweekly,including evenings, weekends, and statutory holidaystomeet customer demand andmaintainstrong performanceresults during peak times

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full time

Shift: Variable

Length of Contract:



Not Applicable (Regular Position)

Work Location: 900 Dufferin Street (5335), Toronto, ON

Travel Requirements: Up to 10%

Background Check(s) Required: Criminal Record and Credit Check

Posting Category/Function: Retail (Store Management / Corporate) & Store Management

Requisition ID: 339846

Location: Toronto, ON, CA To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered.

We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.

Posting Notes: Retail

Being a Rogers team member comes with some great perks & benefits including:

- Health & well-being benefits
- Donation matching
- Paid time off for volunteering
- Wealth Accumulation including: Pension plan & Employee stock options
- Generous employee discounts
- Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

📌 Assistant Store Manager (Toronto)
🏢 Rogers communications
📍 Toronto