The Enterprise Chief Controls Office (ECCO) is a centralized first line of defense group (1LOD) with the goal of embedding a culture of risk ownership and operational excellence by elevating the control environment and driving consistency and quality of risk practices to minimize loss and regulatory sanction, drive cost efficiencies, and accelerate execution to enable growth.

The Operational

Resilience and Business Continuity Management (BCM) team provide leadership in designing and implementing strategic vision, long-term operational model, roadmap and program governance across our platforms in the 1LOD. Working in partnership with platform and business unit Operational Resilience, BCM and Incident Management teams, this central team drives an enterprise-wide strategy to strengthen first line capabilities by driving consistent risk and control practices, embedding resilience into the way we lead, operate and respond to disruption while enabling critical business outcomes. The team is integral in evolving the operating model, governance, and relationship to other resilience risk areas, serving as a single first-line voice to unify, standardize and elevate Resilience capabilities in alignment with ECCO's mandate to embed risk ownership and operational excellence across the organization.

We are seeking an Associate Director of Operational Resilience & BCM Strategy to support the development and execution of RBC's multi-year operational resilience and BCM strategic program. In this role, you will work closely with senior leadership to drive enterprise-wide maturity progression across BCM and Operational Resilience capabilities, establish strategic milestones, and embed industry best practices. This is an excellent opportunity to shape RBC's long-term resilience strategy while developing expertise in enterprise transformation and strategic program management.

Assist in establishing program governance structures, milestones,



and maturity models aligned with regulatory and business objectives Track and report on program progress and maturity progression across assigned platforms and business units Support communication of resilience strategy, maturity progression, and program outcomes to senior management and key stakeholders Identify and recommend strategic adjustments to address emerging operational risks and evolving business priorities 10-12 years of experience in Operational Resilience, Business Continuity Management, or Non-Financial Risk within large, complex financial institutions, with demonstrated experience supporting transformation and strategic uplift initiatives ~ Proven capability in designing and implementing enterprise-wide resilience and BCM frameworks, including strategic roadmaps, maturity models, and transformation programs ~ Strong understanding of global regulatory requirements related to BCM, Operational Resilience, disaster recovery, and incident management ~ Excellent written and verbal communication skills with the ability to articulate strategic concepts to senior management and cross-functional partners ~ MBA, FRM, CFA, CBCI, DRI International Experience establishing enterprise monitoring, reporting, and metrics frameworks for BCM outcomes and compliance A comprehensive Total Rewards Program including bonuses, adaptable benefits, and competitive compensation Work in a energetic, collaborative, and high-performing team within the Enterprise Chief Controls Office Flexible work/life balance options and a progressive, inclusive workplace culture Business Process Design, Decision Making, Financial Risk Management (FRM), Operational Risks, Risk Control, Risk Management, Teamwork Employment Type Full time Platform CHIEF LEGAL & ADMIN OFFICE GRP Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and prospect for all. #

📌 Associate Director, Operational Resilience & BCM- Strategy (Toronto)
🏢 RBC
📍 Toronto