Join DSI as an AT&T; Retail Customer Support Expert, where you will engage directly with customers and resolve their inquiries in bustling retail environments.

Your role is crucial in ensuring high-quality service delivery. This position focuses on troubleshooting customer concerns, providing support for billing and device-related issues, and fostering partnerships with retail teams. Success in this role relies on strong problem-solving capabilities and adaptability in quick-paced settings. Key Responsibilities:

- Support AT&T; customers with account and billing inquiries
- Resolve technical issues with devices and services
- Act as a liaison for retail partners and escalate concerns
- Assist in maintaining display devices according to guidelines
- Collaborate with internal teams for comprehensive support Requirements:
- Strong communication and customer service skills
- Resilience in handling escalated customer issues
- Ability to navigate multiple systems simultaneously
- Attention to detail and problem-solving skills
- Flexibility for varied work hours, including evenings Leverage your customer service expertise to provide exceptional support while collaborating with AT&T; partners in retail.

📌 AT&T Retail Customer Support Expert (Vancouver)
🏢 DSI Systems
📍 Vancouver