Join Johns Hopkins Health System as an Audiology Service Representative, ensuring efficient patient access and safety from Monday to Friday. Utilize your healthcare scheduling expertise to enhance patient and provider satisfaction. As a Service Representative III, you will play a vital role in supporting multiple hospital clinics and disciplines.

This position requires at least four years of healthcare business office knowledge alongside strong interpersonal communication skills. You will develop and manage scheduling templates while collaborating with healthcare teams to meet patient needs. Key Responsibilities:

- Assist in training new team members for improved service
- Serve as primary contact for resolving customer inquiries




- Create and manage clinic scheduling templates
- Communicate with staff to foster collaboration
- Answer emergency calls to promote patient safety Requirements:
- High School diploma or equivalent required
- Four years of experience in healthcare business offices
- Solid communication and interpersonal skills
- Proficient in medical terminology
- Ability to build effective relationships with all stakeholders Enhance access to care through effective scheduling and customer service excellence at Johns Hopkins Health System.

📌 Audiology Service Representative at Johns Hopkins (Golden Horseshoe)
🏢 Johns Hopkins All Children's Hospital
📍 Golden Horseshoe