The Benefits Consultant is responsible for driving new business growth while providing ongoing consultative support to an assigned block of group benefits clients. This role combines sales, relationship management, and strategic advising, partnering with employers to design, implement, and manage competitive employee benefits programs.
Responsibilities - Lead and manage the overall relationship of a block of clients, including strategic consulting advice, service delivery, financial management, plan design, pricing strategies, trends analysis, negotiate renewals, and benchmarking.
- Implement strategies and activities to support client satisfaction and retention.
- Maintain positive relations with clients, including key decision makers and administrators.
- New business development through cold calling, lead generation and networking.
- Active participation in prospecting for and securing new clients from leads generated through competitive bid sites, targeted proactive networking and referrals.
- Manage client expectations and effectively deal with any concerns and/or issues.
- Evaluate clients' risk exposure and recommend appropriate plan design and cost mitigation strategies.
- Develop annual action plans to ensure clients are receiving value added services, and the strategy aligns with client goals and objectives.
- Accountable for revenue/profitability for client accounts and projects.
- Identify creative opportunities for growth within client block through cross‑selling and providing enhanced value through unique solution generation.
- Participate in continuing education to maintain a high level of knowledge of employee benefit legislation, administrative issues, plan rules, claim management and client specific procedures.
- Attend industry conferences, seminars, etc. to promote services and keep abreast of industry trends and activities.
- Represent People Corporation in the market and be a successful brand ambassador.
- Maintain expert knowledge of the full suite of People Corporation products and services.
- Foster and develop positive supplier relations to enable strong partnerships for clients.
- Provide coaching and mentorship to technical/analyst and service teams.
- Build and maintain strong relationships across the organization with colleagues, shared services, practice areas, etc.
Qualifications - Minimum 5 years’ progressive experience in group benefits in a client facing or consulting capacity providing strategic and innovative solutions to clients' complex benefits challenges.
- Deep expertise and understanding of the group benefits industry including funding arrangements and flex programs.
- Superior analytical and mathematical skills, strategic planning, communication, and listening skills.
- Excellent organizational skills and the ability to multi‑task and prioritize in a fast‑paced environment.
- A positive attitude and robust team player who works well with internal and external stakeholders.
- A solution and results oriented individual who demonstrates excellent problem‑solving skills.
- Ability to meet deadlines and provide deliverables as identified in a timely manner.
- Proficiency and comfort working with multi‑channel technology.
- Valid and active Life License Qualification Program (LLQP) license.
- Availability to travel on an as needed basis.
- Valid Driver’s License and Vehicle.
- Group Benefits Associate (GBA) or CEBS designation or currently working towards it.
Benefits - Learn by working alongside our experts.
- Extended health care and dental benefits.
- A retirement savings plan with company contributions.
- A suite of Health & Wellness offerings.
- Mental Health programs and support for you and your family.
- Assistance for the completion of industry designations.
- Competitive compensation: The base salary range for this position is between $70,000 - $90,000 annually, plus variable components such as annual bonus and commission. If you require an accommodation or an alternative format of any posting please reach out to
[email protected].
📌 Benefits Consultant (Toronto)
🏢 300 HSP Ontario
📍 Toronto