Become the voice of Transat as a Bilingual Call Center Agent, assisting customers with reservations and travel inquiries. Enjoy adaptable scheduling and promote our exceptional travel services. Transat is seeking a talented Call Center Agent fluent in both French and English.

This role involves answering inquiries, promoting products like insurance and baggage services, and providing a top-notch customer experience. A minimum of one year of call center experience, along with a passion for customer service, is essential for success. Key Responsibilities:

- Answer incoming customer and travel agent calls
- Promote services like seat selection and insurance
- Assist customers with navigation of our website
- Demonstrate attentiveness and empathy in service
- Provide exceptional support and resolve inquiries promptly Requirements:
- Minimum of one year of call center experience
- Bilingual in French and English, both spoken and written
- Familiarity with travel industry is an asset
- Comfortable using various computer tools
- Knowledge of Spanish or Portuguese is an asset Embrace a customer-centric role with flexibility while contributing to Transat's mission of exceptional service.

📌 Bilingual Call Center Agent at Transat (Montreal)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Montreal