Become a Bilingual Care Access Specialist with CBI Home Health in Toronto. This role focuses on client care scheduling, emphasizing French communication and problem-solving skills. As a key player in managing care coordination, you will utilize your bilingual abilities to enhance communication between clients, families, and care providers.

Your impact will be felt as you schedule direct care staff effectively and ensure a seamless service experience, adhering to high standards and KPIs. Key Responsibilities:

- Optimize scheduling for care provider assignments
- Achieve KPIs in call response and scheduling accuracy
- Foster effective stakeholder communication
- Build relationships with clients and care providers
- Update and manage client data and records accurately Requirements:
- Grade 12 diploma or higher
- 2 years’ experience in scheduling or customer service
- Robust computer skills with scheduling software
- Excellent communication in both English and French
- Organizational skills with attention to detail Harness your bilingual strengths to support quality care at CBI Home Health.

📌 Bilingual Care Access Specialist - CBI Home Health (Toronto)
🏢 CBI Health
📍 Toronto