Elevate your career as a Bilingual Care Access Representative with CBI Home Health in Toronto. Join a dedicated team managing scheduling and coordination to enhance client care. CBI Home Health is seeking Care Access Representatives in Toronto, Mississauga, or Ottawa.

This role requires effective communication and problem-solving skills to support high-quality care through a busy contact center. Ideal candidates will excel in multitasking while enhancing the client experience. Key Responsibilities:

- Schedule care providers efficiently using specialized software
- Meet KPIs for call volume and scheduling accuracy
- Communicate openly with clients and care providers
- Build robust relationships with stakeholders
- Maintain accurate scheduling databases and care plans Requirements:
- Minimum Grade 12 education required
- 2+ years customer service or scheduling experience
- Proficient in Microsoft Office and scheduling software
- Strong verbal and written communication skills
- Fluent in French and English Make a meaningful impact with CBI Home Health by enhancing care coordination and client satisfaction.

📌 Bilingual Care Access Representative Toronto
🏢 Cbihomehealth
📍 Toronto