Join Manulife as a Bilingual Participant Service Centre Representative, where you’ll handle complex client service requests. Deliver insights on insurance and advantages while working in a hybrid arrangement. As a key team member at Manulife, you will provide in-depth assistance on insurance, retirement, and banking products.

Your role involves resolving inquiries, recommending client-centered solutions, and aiding customers with forms and policy requirements. You will also identify trends and suggest improvements to enhance service excellence. Key Responsibilities:

- Respond to inquiries regarding insurance and investment policies
- Process client transactions and follow up on requests
- Use multiple systems to resolve service inquiries
- Collaborate with the team to build client relationships
- Stay updated on company policies and procedures Requirements:
- Bilingual communication skills in English and/or French/Spanish
- Experience in customer service and problem-solving
- Ability to work independently or within a team
- Strong organizational and detail-oriented skills
- Post-secondary education or equivalent experience Provide excellent customer support while growing your career with Manulife!

📌 Bilingual Client Service Representative Hybrid (Montreal)
🏢 Manulife Financial
📍 Montreal