Elevate customer support at Metrie as a Bilingual Customer Account Representative. Your expertise in English and French will drive exceptional service through inbound and outbound communications. This role involves managing customer inquiries, processing orders, and proactively reaching out to clients.

You’ll strengthen relationships while providing vital support through effective communication. Your understanding of Metrie's products will ensure high satisfaction and operational efficiency. Key Responsibilities:

- Manage high volumes of inbound calls and emails
- Process orders, conduct inventory checks, and provide updates
- Build customer rapport through regular follow-up calls
- Apply product knowledge to address customer inquiries
- Collaborate with Outside Sales Representatives for seamless service Requirements:
- Degree in business, communications, or related field preferred
- Bilingual fluency in English and French essential
- Proficient in SAP and Microsoft Office Suite
- Robust problem-solving and communication skills
- Ability to multitask and meet deadlines efficiently Utilize your bilingual skills to enhance customer satisfaction while representing Metrie's dedication to quality service.

📌 Bilingual Customer Account Representative (Halton Hills)
🏢 Kinsley Power Systems
📍 Halton Hills