Join Oldcastle as a Bilingual Customer Service Agent, where you'll provide exceptional support to customers in French and English. This full time role involves efficient service via email and phone, addressing inquiries and processing orders. As a vital member of the Customer Service team at Oldcastle, you'll play a crucial role in ensuring customer satisfaction.

Your experience in an industrial or manufacturing environment will be essential as you respond to pricing inquiries and verify order accuracy. This position requires strong communication skills and the ability to manage administrative tasks with precision. Key Responsibilities:

- Deliver customer service via email and telephone
- Respond to pricing and inventory inquiries
- Enter and verify customer orders in the ERP system
- Plan and coordinate transportation for shipments
- Perform administrative tasks supporting the department Requirements:
- Fully bilingual in French and English
- Experience in customer service, preferably industrial
- Proficiency in Microsoft Office applications
- High School Diploma or equivalent
- Detail-oriented and organized Utilize your bilingual skills and customer focus to excel in a dynamic environment at Oldcastle.

📌 Bilingual Customer Service Agent at Oldcastle (Candiac)
🏢 CRH Canada
📍 Candiac