Elevate your career with Workplace Options as a Bilingual Customer Service Representative in Toronto, ON. Use your French and English skills to provide exceptional service in a hybrid or remote setting. In this entry-level role, you will assist employees and their families in finding community resources.

You'll be responsible for telephonic intakes while maintaining high-quality customer service. Excellent communication skills in both languages are essential, along with an organized and motivated approach to your work. Key Responsibilities:

- Assess employee needs through targeted questioning
- Collect personal information for referral searches
- Clearly explain client issues and needs
- Conduct research to locate appropriate referrals
- Perform quality assurance callbacks to clients Requirements:
- Bachelor’s Degree required
- Bilingual proficiency in French and English
- Robust customer service and conflict resolution skills
- Excellent organizational and interpersonal skills
- Ability to maintain high quality in all tasks Bring your bilingual communication skills and customer service passion to Workplace Options in Toronto.

📌 Bilingual Customer Service Representative (Toronto)
🏢 Work Place Options
📍 Toronto