Location: Vaudreuil-Dorion, QC

Schedule: In office Sunday to Thursday, 9:00 AM - 6:00 PM (Non-flexible)

XTL Transport is looking for a bilingual Dispatcher to join our dynamic operations team. This role is key to ensuring the smooth coordination of cross-border and domestic deliveries. We're seeking a candidate who is proactive, detail-oriented, and experienced in managing transportation logistics.

Key Responsibilities

Maintain constant communication with drivers via phone and internal chat

Monitor and respond to operational emails in real-time

Manage dispatch operations, including real-time assignment changes and system updates

Coordinate and support cross-border shipments with a working understanding of ACE and ACI processes

Create and manage cross-border documentation (ACE/ACI)

Communicate clearly with drivers performing domestic deliveries

Ensure compliance with driver Hours of Service regulations

Support customers and internal teams with timely updates and issue resolution

Utilize TMS software (experience with AS400 is an asset)

Contribute to the development and adherence of operational procedures

Requirements





Minimum 2 years of experience in dispatch or transport operations

Fluency in French and English is mandatory

Proficiency with dispatch systems and comfort with learning new technologies

Excellent typing speed and attention to detail

Strong understanding of geography and transportation routes

Ability to prioritize and handle pressure effectively

Resourceful, independent, and highly organized

This is a full-time, permanent on-site position. If you're passionate about transport logistics and want to join a qualified, fast-paced workplace-we will be happy to meet you!

XTL is an equal opportunity employer that promotes diversity in the workplace. Every application is considered equally, regardless of whether it is submitted by a woman, a man, a member of a visible minority, an Indigenous person, or an individual with a disability. We welcome applications from all interested individuals. The masculine form is used solely to simplify the text.

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📌 Bilingual Dispatcher/Customer service representative (L'Île-Perrot)
🏢 XTL Transport, Logistics, Distribution
📍 L'Île-Perrot