Join RBC as a Bilingual Fraud Advisor and provide exceptional support to clients through phone and email interactions. Leverage your analytical skills in a rewarding full time position with flexible shifts. As an important part of the RBC Advice Centre, you will ensure clients are secure and informed.

This role calls for someone with strong communication and problem-resolution skills. By engaging with clients, you'll deliver personalized solutions that protect them from fraud while building valuable relationships. Key Responsibilities:

- Engage clients via multiple channels for support
- Educate clients on security measures tailored to their needs
- Resolve client issues at first contact politely
- Collaborate with partners to enhance service delivery
- Manage compliance to safeguard client interests Requirements:
- Bilingual in English and French is mandatory
- Excellent interpersonal and communication skills
- Proven ability to build rapport with clients
- Flexibility for various shifts, including weekends
- Experience in a fast-paced service environment is a plus Utilize your fraud detection and customer service skills by joining the RBC team today.

📌 Bilingual Fraud Advisor at RBC (Montreal)
🏢 RBC
📍 Montreal