C.H. Robinson seeks a Bilingual French Collections Representative to enhance customer experiences and resolve invoice disputes effectively. This is a unique opportunity to leverage your problem-solving skills in a non-high-volume environment.

In this position, you will take on the role of Collections Representative, focusing on crafting solutions that ensure timely payments while developing relationships with customers. With a requirement for proficiency in French and at least two years of relevant finance experience, you will also utilize critical thinking in addressing payment issues and engaging with internal teams for collaboration. Key Responsibilities:

- Investigate aging invoices and determine root causes
- Utilize systems to resolve accounts and invoice issues
- Collaborate with teams to improve payment outcomes
- Escalate complex concerns to senior staff
- Propose ideas for process improvements Requirements:
- High School Diploma or GED required
- Minimum 2 years of collections or finance experience
- Bilingual French proficiency required
- Solid Microsoft Office skills
- Excellent customer service and interpersonal abilities Become part of a team that values problem-solving and customer interactions at C.H. Robinson.

📌 Bilingual French Collections Representative (Montreal)
🏢 C.H. Robinson Worldwide
📍 Montreal