Elevate customer satisfaction as a Bilingual Inside Sales & Customer Service Representative in Guelph, Ontario. Use your French and English skills to support clients and streamline sales processes. Join a respected company in the natural products distribution sector, seeking a bilingual qualified for their customer service team.
This on-site position offers a Monday-to-Friday schedule, allowing you to thrive in a supportive workplace. You'll leverage your experience in sales support, relationship building, and customer service to enhance the customer journey. Key Responsibilities:
- Serve as the primary contact for customers via phone and email
- Provide bilingual customer service with exceptional communication
- Process orders accurately and efficiently to meet client needs
- Respond to inquiries about products, pricing, and order status
- Recommend suitable products and handle customer concerns professionally Requirements:
- Fluent in French and English, written and verbal
- Experience in customer service or sales environments
- Proficient with Microsoft Office and computer systems
- Strong organizational and multitasking skills
- Positive attitude with a team-focused approach Utilize your bilingual skills and customer service experience to enhance relationships and drive sales at a dynamic company in Guelph.