Elevate your career with DWF Group as a Bilingual IT Support Analyst. This energetic role focuses on technical support and customer service, requiring fluency in English and French to enhance IT operations. As a crucial member of our Canadian legal team, you will support various IT functions while fostering collaboration and excellence.

Your responsibilities will include resolving support incidents, performing root cause analysis, and providing timely support for hardware and software issues. You will also train staff on IT systems and maintain office technology, ensuring a seamless work experience. Key Responsibilities:

- Answer and resolve IT support incidents
- Conduct root cause analysis for technical issues
- Support document management and office automation software
- Install and maintain computer hardware and peripherals
- Train staff on IT systems and policies Requirements:
- Degree/diploma in computer systems
- 2+ years of IT support experience
- Fluently bilingual in English and French
- Strong troubleshooting and problem-solving skills
- Knowledge of Windows operating systems and Azure Become a vital part of DWF's success by leveraging your IT skills in a collaborative environment.

📌 Bilingual IT Support Analyst at DWF (Toronto)
🏢 Socket.dev
📍 Toronto