Enhance customer satisfaction as a Billing and Customer Care Specialist, managing meter-to-cash processes in a hybrid work workplace. Deliver accurate billing and exceptional service to our clients. In this pivotal role, you will support billing integrity, customer account management, and payment processing.

Your expertise in accounts receivable and collection will help maintain operational efficiency. The position demands excellent communication and attention to detail while ensuring compliance with utility tariffs and regulatory requirements. Key Responsibilities:

- Respond promptly to customer inquiries and manage communications
- Enter meter readings and process account adjustments accurately
- Support monthly billing cycles,



ensuring all data is validated
- Process payments via various methods and manage overdue accounts
- Prepare reports and perform data analysis for insights Requirements:
- High school diploma required
- Minimum 5 years in billing or customer service
- Strong attention to detail in payment and account management
- Proficient in CRM systems and Microsoft Office
- Skilled in analyzing billing data for trends Utilize your customer service skills and billing expertise to enhance our service delivery in a hybrid setting.

📌 Billing and Customer Care Specialist (Vancouver)
🏢 Corix
📍 Vancouver