Lead your career as a Branch Manager with Alterna Savings. This full time role focuses on delivering exceptional member experiences while achieving sales objectives with a strong operational focus. As the Branch Manager reporting to the Vice President, Member Experience, you will cultivate a high-performance sales culture.
This position requires developing talent through coaching, achieving branch goals, and delivering superior service while ensuring operational excellence. Managing timelines and strategies effectively is key for a positive member/client experience. Key Responsibilities:
- Develop a high-performance sales culture in the branch
- Coach and mentor staff to meet measurable goals
- Evaluate market trends to drive branch tactical activities
- Oversee branch operations and track progress
- Resolve complex member satisfaction issues swiftly Requirements:
- 5-7 years of relevant experience or related education
- Minimum 3 years of credit granting experience
- Experience in conducting SWOT analysis
- Completion or enrollment in CSC of IFIC
- Knowledge of credit union products and services Elevate the member experience and drive branch success as a dynamic leader at Alterna Savings.