Make a significant impact at Xylem as a Branch Operations Specialist.

Your role is vital in enhancing customer experience and keeping operations running smoothly while supporting team and technician needs. As the Branch Operations Specialist, you will be at the forefront of daily operations, liaising between customers, sales, and technical teams. This pivotal role involves managing inquiries, processing orders, and keeping billing accurate.

Your contributions will foster a cooperative atmosphere and enhance service efficiency, leveraging tools such as SAP and ERP. Key Responsibilities:

- Serve as the first point of contact for customer inquiries
- Process quotes, orders, and service coordination
- Manage billing and invoicing for accuracy
- Enter and track orders in ERP/SAP systems
- Coordinate technician schedules and deliveries Requirements:
- High school diploma or equivalent; post-secondary education preferred
- Experience in administrative or customer service roles
- Strong communication and organizational skills
- Proficiency with Microsoft Office and ERP systems
- Ability to multitask and solve problems independently Lead operations at Xylem, ensuring customer satisfaction and operational excellence.

📌 Branch Operations Specialist at Xylem (Northeastern Ontario)
🏢 Xylem
📍 Northeastern Ontario