Bachelor’s degree in Business, Economics, Information Systems, or a related field. 3+ years of experience in banking, cash management, payments, business analysis or a related role. Proficiency in Excel and other data analysis tools. Working knowledge of retail and business banking environmental awareness / understanding.

Technical proficiency gained through education and/or business experience. Software and systems architecture knowledge We are seeking a detail-oriented and proactive Business Analyst to join our Payments team. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

Competes internal and regulatory reporting. supports the implementation, maintenance, and sustainment of vendor solutions. Gathers basic market research and competitive intelligence, including pricing,



from publicly available information. Defines and implements business cases and strategic roadmaps for banking products and services, including project and budget approvals.

Develops, implements, and monitors key metrics and action plans to optimize financial performance. Continuously improves processes to identify issues and deliver optimal customer experience. Analyze data to identify trends, patterns, and opportunities for improvement.

Collaborate with stakeholders to create process maps, workflows, and documentation to support business requirements and operational changes. Monitor KPIs and performance metrics to evaluate the success of initiatives for senior leadership.

📌 Business Analysis Analyst (Toronto)
🏢 Insight Global
📍 Toronto