Contribute to dynamic business growth as a Service Appointment Coordinator at Thornhill Hyundai in Richmond Hill, ON. Deliver top-tier customer service while managing essential appointment scheduling tasks. PAG Direct is hiring three Service Appointment Coordinators to boost our Business Development Center.

This full-time role demands a proactive approach to handling customer communications and appointment coordination. Successful candidates will thrive in a rapid-paced setting, show strong initiative, and bring a customer-focused mindset to every interaction. Key Responsibilities:

- Drive customer communications through phone and digital platforms
- Coordinate repair and service appointments for maximum efficiency
- Log customer inquiries and feedback accurately in our systems




- Build lasting relationships with customers to encourage sales
- Achieve performance targets determined by management Requirements:
- 1–2 years of relevant service experience
- At least 2 years in outbound calling or telemarketing
- Knowledge of automotive service processes is beneficial
- Strong persuasive communication abilities
- Language skills in Farsi, Hindu, Cantonese/Mandarin, or Russian are preferable Utilize your sales professionalism and communication expertise to support PAG Direct's service excellence.

📌 Business Development Representative Automotive Services (Richmond Hill)
🏢 PAG Direct
📍 Richmond Hill