The Senior Manager, Business Continuity Management is responsible for the design and execution of the Business Continuity Management Programs within Capital Markets, Canada. Ensures all Business Lines meet the maximum level of preparedness, conforming to policy, regulatory compliance imperatives and industry standards for Incident Management, Crisis Management, Business Continuity Planning (BCP) and Disaster Recovery Planning. Acts as a senior professional advisor to Sr Directors and Executives during any critical event or crisis.

Leads a team of BCM professionals ensuring a high standard of support is provided to all business teams. Acts as a senior advisor to Sr Directors and Executives. Co-ordinates Incident Management capability, Command Centre(s) and operates an emergency communications network throughout both segments.

In tandem with the Senior Manager, Business Continuity Risk, and the lines of business, ensures operational risk relating to Business Continuity is identified and mitigated. Builds relationships and encourages collaboration across the greater ORM community in both segments, and with the business risk management teams. Oversees the adequacy of the analysis of alternative strategies and resource dependencies as a pre-requisite to the development of continuity plans and the allocation of resources for the purposes of BCM.

Business Impact

Analysis (analysis of the time-dependent consequences of an outage of essential business processes). BCP Plan Development, Documentation, and Implementation. Test to validate plans and Perform gap closure on all assigned business functions/units.

Leads and coordinates training through exercise types that validate plans and assumptions by exercising the interactions of people, processes,



and technology risks and vulnerabilities in a consequence-free environment. In tandem with the Senior Manager, Business Continuity Risk, review and identify any instances of undue risk-taking by business and functional executives in the identification of risks, the definition of risk tolerances, the selection of continuity tasks and strategies or the testing of continuity plans. Assist coordinating Emergency Communications within the Business Line(s) of responsibility.

Provide leadership, motivation, and developmental opportunities to BCM Advisors and measures their performance and progress to personal and / or team goals. Adhere to OSFI E-21: Operational Risk and Resilience Guideline requirements. Build relationships and encourage collaboration across the greater ORM community in both segments, and with the business risk management teams.

Support a strong culture of risk and integrity through effective challenge and deep partnerships to promote transparency of risks and matters requiring escalation. Consistently demonstrate behaviors that foster a sound and sustainable risk culture and environment across the organization including solid awareness of BCM practices. 5-7 years of experience in financial services, with at least 2 years dedicated to supporting operational risk management activities. ~ Strong critical thinking,



problem solving, planning and organizing skills ~ Strong understanding of regulatory requirements related to operational resilience (e.g., Preferred: Familiarity with Wholesale and Capital Markets-related businesses (e.g., Markets, Corporate & Investment Banking, Cash Management). We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Access to a variety of job opportunities across business and geographies Availability Management, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Critical Thinking, Decision Making, Group Problem Solving, IT Service Continuity Management (ITSCM) Employment Type: Full time You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. #

📌 Business Testing Specialist (Toronto)
🏢 RBC
📍 Toronto