Elevate patient experiences as a Call Centre Administrator with Crescent Oral Surgery in Aurora. This on-site role emphasizes excellent customer service and efficient scheduling for optimal patient care.

Crescent Oral

Surgery is seeking a dedicated Call Centre Administrator to join their team. You will handle patient inquiries, manage appointment schedules, and maintain meticulous patient records. The position also involves billing processes and optimally addressing cancellations to ensure patient retention during full time hours. Key Responsibilities:

- Welcome patients and create a welcoming atmosphere
- Optimize appointment schedules to minimize gaps
- Manage the recall system and keep records up-to-date
- Handle patient calls for scheduling and inquiries
- Process billing, payments, and insurance claims Requirements:
- Minimum 1 year of Dental Administration experience preferred
- At least 2 years in customer service or dental roles
- Familiarity with dental software is an asset
- Clinical background is an added advantage
- Must be authorized to work in Canada Contribute to exceptional patient care while advancing your customer service skills at Crescent Oral Surgery in Aurora.

📌 Call Centre Administrator in Aurora
🏢 dentalcorp
📍 Aurora