Join Carmichael Engineering as a Service Coordinator in Dartmouth, NS, managing service activities and technician schedules. This role is essential for operational efficiency, ensuring customer satisfaction through exact coordination. As a pivotal member of our service department, you will oversee day-to-day operations, including maintenance contracts and small installations.
Your role will involve collaborating with sales and management teams, ensuring tasks are tracked and completed accurately. An understanding of mechanical or HVAC systems will enhance your effectiveness in this position, contributing to our high standard of customer service. Key Responsibilities:
- Plan and deploy preventive maintenance schedules
- Dispatch service technicians based on skill sets
- Monitor completion of work orders
- Enter hours worked for payroll processing
- Support training for both technicians and clients Requirements:
- 1 to 2 years in coordination roles
- Knowledge of dispatching or scheduling preferred
- Proficiency in MS Office, focusing on Excel
- Technical experience in HVAC systems beneficial
- Effective communication skills in English Be an integral part of Carmichael Engineering’s commitment to service excellence in Dartmouth.